Supplied Art Process & Procedure

Welcome to Copper Willow!  We are pleased to offer you production for your one-of-a-kind invitations and papers that print right here in our studio.  After perusing our paper samples, touring our space, and listening to us talk about our press work...you might wonder how we do it?  What do you do from here?  Understanding the process and timeline helps us meet your needs and makes the production process even easier for you!  

HERE'S WHAT YOU CAN EXPECT WHEN WORKING WITH COPPER WILLOW PRINTING:

THE CONSULTATION: Our initial design meeting typically lasts 60 minutes, and our projects include one follow-up meeting of up to 15 minutes to confirm materials and ink colors, if necessary. Additional in-person time is charged $100 per hour.   

GET STARTED IN 3 STEPS: Soon after your consultation, you’ll receive a cost estimate for your suite of papers. The estimate is priced a la carte so you may choose what papers and processes to use. When you are ready to get started, follow these 3 steps:

       1) Submit the 50% deposit in person or by using our online invoice;

           *Your deposit is nonrefundable and pays for all custom design time, proofing, and materials.

       2) Email your final, print-ready artwork to your Copper Willow coordinator

       3) Read about our procedures right here on our website, and submit your approval.  Your signature also mean you have read, understand, and are prepared to supply your artwork to our specifications.

*With your proposal, you will receive a timeline that clearly states a pick up date and a timeline that must be adhered to in order to stick to that pick up date.

THE ART SUPPLY PROCESS: Once your deposit and agreement signature (in the upper right of this page) are received, the art review process begins!  Reviewing art & making adjustments may take up to a week.  The initial design will be reviewed for sizing, fonts, artwork, and print-readiness.  On most occasions, we will need to send the artwork back for one reason or another, so be prepared to make adjustments.  Digital print samples are required for photos and any piece with scanned artwork.  A $15 fee is assessed for this service but it is important to make sure our print quality and color matches your vision.  Print samples are not offered for letterpress & foil because they require as much time and set up as running the full project.  If you have requested digtial addressing, an address layout sample and fonts used must be supplied at this time.

APPROVING YOUR PROOF: Once the artwork has been updated to print-readiness, your print coordinator will plug the designs into a pdf print proof to confirm that all artwork has come through correctly.  The first page of the proof is the full cost and materials proposal.  With this final look at the art, you will confirm all materials, quanitities, and pricing on this page.  Every item must be proofed, even single-print signs. If you do not see an item that you designed shown in your proof, it will not be printed.  A full review of your artwork at this time is your responsibility.  As the designers of the art, you know the work best and will be able to call out any problems. This is also a good time to spell check your own artwork as well.  You must sign and return the cover page of the proof to begin production.  Your signature confirms that you approve all materials and quantities, as well as the designs as shown.  If art review process runs past the target approval date given at consultation, the target pick-up date will move back accordingly. Rush fees can be assessed to speed things along, but the average production time is 3-4 weeks after proof approval.

YOUR FINISHED PRODUCT: All papers designed and printed in our studio are handmade and designed to each client’s specifications.  Final papers will be trimmed & finished according to your guides.  Once the production is complete, the papers run through quality control where they are inspected, counted, and wrapped for pick up.  The items are wrapped in stacks by item and not assembled by suite.  Assembly may be commissioned for an additional fee.  Copper Willow does not seal paper suites or mail them.

TAKING YOUR PAPERS HOME: The first page of your proof includes the project completion date.  After a smooth, timely submission process, this date is when you can plan to pick up.  Your designer will confirm completion with you shortly beforehand.  The balance of your invoice will be due upon pick up, and full payment is required to take your materials home.  Please count and review all items within 72 hours of pick up.

SHIPPING:  You  may choose to have your order shipped to you if you are unable to pick-up.  Shipping via UPS are the following flat rates: $20 within CA, $35 up to the Mississippi line, $50 to the East coast. 

TO ENSURE A SMOOTH PROCESS, WE THINK THE FOLLOWING POINTS SHOULD BE NOTED:

*ALL STUDIO VISITS from intial consult to final pick up must be scheduled by appointment.  We want to make sure your consultant is there and ready to make time for you!  All projects include one (1) 60 minute consultation plus (1) 15 minute follow-up visit; additional consultation time is billed at $100/hr. 

*WE ARE DESIGNERS as well and respect the work of other invitation artists.  We are excited to review your art and give feedback; however, we will not edit or change your artwork.  Any changes that need to be made are to be made by the original designer and resubmitted to the studio for review.

*EMAIL is not foolproof.  If you need to discuss any matter urgently, please call the studio.  We will follow the timeline listed on the first page, otherwise.  If you think you are missing an email from us, please call to follow up.

*PROOFS are created in color; however, colors will vary between computer screens.  Your prints will be made in the colors chosen during your consultation.  

*CHANGES after approval will be charged $100 and require a new art submitted & review of another art proof.  Also, if in mid-production, fees may be assessed to order new plates and materials.

*LETTERPRESS is a handmade process, and ink colors and impression may vary slightly between print runs and differ slightly from samples in the studio.

*DIGITAL PRINTING is a machine run process, but color is adjusted by eye.  We will color match as closely as we can to a pantone or letterpress ink, but there may be slight variation.  Photo prints can also vary in color.  A $15 test print is required for all photos to ensure skin tone and overall coloring is accurate.  We print all artwork at the colors in the file and can only finely manipulate vector art.

*DIGITAL ADDRESSING lists must be submitted upon proof approval.  The Excel template is found under the calligraphy tab above and this format is required.  Your addresses will be printed exactly as you submit them, so please spell out or abbreviate, as desired.  

*CALLIGRAPHY ADDRESSING must be reserved at time of deposit, and availability is not guaranteed.  Calligraphy is a commissioned service, to be paid separately by check at the time of pick up. Please find more information on our site under the calligraphy tab.  Addresses must be received by the date assigned on your proof cover sheet.  Late proof approval and/or address submission may result in the loss of your calligraphy reservation.

*CUSTOM POSTAGE can be arranged through Copper Willow.  We are happy to provide a blank paper sample of your invtation while your order is in production for you to weigh at the post office where you will mail the invitations. Otherwise. for all full invitation orders you will receive an extra printed invitation set past your order count to use as a "tester" to ensure the postage is correct. We do not offer rule-of-thumb estimates or weigh invitations samples.

*MAILING services are NOT provided through our studio.  Experience has proven that the postal service can be unreliable, and we will not accept responsibility for mailing your special papers. We can, however, prep your pieces for mailing by stamping and stuffing each suite, upon request.  We charge $0.25 per item/per action. 

*PAYMENTS made in person are accepted by credit card, check, or cash.  We accept Visa, MasterCard, Discover, and American Express.  Deposits and balances may be paid through our online invoicing system or in-person.  Payments taken over the phone are charged a 3% transaction fee.  Checks may be mailed to our business address. Deposits must be received before proofing can begin and balances must be received before any papers can be picked up or shipped.

Clients who wish to supply their own artwork for print are required to agree to the expectations listed on this page & read the art submission guidelines linked to this page.

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